Support

Malo Othandizira

Mayankho a mafunso ofala okhudzana ndi kugwiritsa ntchito msika.

Malo Othandizira (Help Center)

Takulandirani ku Malo Othandizira a Intel Global Commerce. Pezani mayankho achangu a mafunso ofala pansipa. Mukufuna thandizo lina? Lumikizanani ndi gulu lathu nthawi iliyonse.

Mafunso Ofunidwa Kawirikawiri

Kodi ndingapemphe bwanji mtengo (quote)?

Pitani patsamba la Pempho la Mtengo (Quote Request), lembani zambiri za kampani yanu ndi katundu wanu, fotokozani zofunika pa zotumiza ndi ma incoterms, ndipo tumizani. Othandizira oyenerera adzayankha ndi malingaliro.

Kodi ndingalembetse bwanji ngati wogulitsa (supplier)?

Tsegulani Potolo ya Ogulitsa (Supplier Portal) ndikupanga akaunti. Mukamaliza kulembetsa, lembani mbiri yanu ya wogulitsa ndikutsitsa zikalata zotsimikizira zomwe zikufunika. Gulu lathu limayang'ana mapulogalamu ndikusintha momwe mulili.

Kodi ndingakhale bwanji wogula (buyer)?

Pitani ku Potolo ya Ogula (Buyer Portal) ndikulembetsa. Mutha kutumiza zopempha za katundu, kufananitsa mitengo, ndikutsata maoda kuchokera pa dashboard yanu.

Ndi zilankhulo ziti zomwe zimathandizidwa?

Msikawu umathandizira zilankhulo zopitilira 95. Gwiritsani ntchito chosankha chilankhulo chomwe chili pa navigation bar kuti musinthe nthawi yomweyo. Chisankho chanu chimakumbukiridwa pamayendedwe amtsogolo.

Kodi mitengo ndi ndalama zikuwonetsedwa bwanji?

Mitengo imawonetsedwa m'ndalama zomwe wogulitsa alemba mwachisawawa. Mutha kusintha ndalama zanu zowonetsera pogwiritsa ntchito chosankha chomwe chili pa navigation. Kusintha kwa ndalama ndi kungoyerekeza chabe.

Kodi ndingasinthe bwanji chilankhulo changa kapena ndalama zanga?

Gwiritsani ntchito chizindikiro cha dziko lapansi pamwamba pa navigation. Zokonda zanu zimasungidwa zokha ndipo zimagwiritsidwa ntchito nthawi iliyonse mukabwera.

Kodi ndingathe kusunga ogulitsa kapena katundu?

Inde. Gwiritsani ntchito batani losungira pa mbiri iliyonse ya wogulitsa kapena katundu kuti muwonjezere ku Mndandanda Wanu Wosungidwa (Saved Lists) kuti mudzauone mtsogolo.

Kodi mauthenga amagwira ntchito bwanji?

Mauthenga amakulolani kuti mulankhule ndi ogulitsa ndi ogula mwachindunji. Pitani patsamba la Mauthenga kuti muwone ndikuyankha zokambirana. Mudzalandira zidziwitso za mauthenga atsopano.

Kodi deta yanga imatetezedwa bwanji?

Timagwiritsa ntchito njira zachitetezo zapamwamba m'makampani ndipo timachepetsa mwayi wopeza zambiri zanu. Werengani Ndondomeko Yathu Yachinsinsi (Privacy Policy) kuti mudziwe zambiri.

Kodi ndingalumikizana bwanji ndi thandizo?

Titumizireni imelo pa intelglobalcommercellc@gmail.com kapena gwiritsani ntchito tsamba la Lumikizanani (Contact). Nthawi zambiri timayankha mkati mwa tsiku limodzi lantchito.